Phone Conversations That Designed for Human-like, Always-on Conversations.
Preview how proposed voice agents could answer, call and follow up with customers in Bangla and English, with human escalation.
Concept preview — illustrated features are planned, not operating AI calling, billing or automated workflows.
Nova · Orders
আসসালামু আলাইকুম! Rebnal Store থেকে বলছি। How can I help?
Amar order ta confirm korte chai.
Sure! I see 2 items for delivery to Mirpur. Is that correct?
Ji, thik ache.
Sample transcript · no real call is taking place
One Agent, Both Directions.
Designed to receive customer calls and to reach out proactively when your business needs it.
Inbound calling
Greets every caller, answers common questions, captures details and routes urgent requests — even after hours.
- Business hours & FAQs
- Appointment requests
- Smart call routing
Outbound calling
Reaches customers on your schedule to confirm, remind and qualify — with consent-aware call lists.
- Order confirmation
- Reminders & follow-ups
- Lead qualification
Built for Everyday Business Calls.
AI Receptionist
Welcomes callers, shares information and books visit requests.
E-commerce Order Confirmation
Verifies orders, addresses and delivery preferences before dispatch.
AI Sales
Qualifies interest, answers product questions and books follow-ups.
Customer Support
Resolves routine questions and escalates complex issues.
Speaks Like Your Customers Do.
Bangla, English & Banglish
Designed to support mixed Bangla-English speech common in Bangladesh.
Personalised conversations
Uses your brand tone, greeting and customer context.
Consistent personality
Every caller hears the same polite, on-brand agent.
Human handoff
Transfers to your team whenever a person is needed.
From Hello to Outcome.
- STEP 01
Customer connection
A call comes in, or the agent reaches out to a consenting customer.
- STEP 02
AI conversation
The agent listens, understands intent and responds naturally.
- STEP 03
Business action
Orders are confirmed, requests captured or calls handed off.
- STEP 04
Outcome reporting
Summaries and results appear in your Analytics Workspace.
Responsible by Design.
We aim to make AI calling transparent for your customers and safe for your business.
Clear AI disclosure
Agents can introduce themselves as AI assistants on every call.
Consent-first outreach
Outbound calls are intended only for customers who agreed to be contacted.
Protected data
Production call data access controls are planned, not yet deployed.
Give Your Business a Voice That Never Sleeps.
Explore the planned AI Voice Agent experience with Rebnal.
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